For appointments please call between 10am-4pm
Monday-Thursday
Our clinic phones are very busy so it can sometimes be hard to reach us. Your call is important so please be patient and keep trying.
Eligibility Requirements for Dogs
Operation PETS is an income qualified clinic. You must meet one of the following eligibility requirements to use our services.
1) Pet owner must have a New York State Benefit Card from the Department of Social Services for temporary assistance, Food Stamps or Medicaid (see requirements below).
2) Dogs adopted from an approved rescue & adoption organization or shelter are eligible to use our clinic (see requirements below).
For your pet's protection we recommend dogs have their first DA2PPV (parvovirus-distemper) vaccine prior to coming to the clinic (vaccine takes up to two weeks to take effect).
A $45.00 deposit is required before we can make an appointment and hold a surgical slot for your dog.
We do not require deposits from pet owners with dogs adopted from an approved rescue groups/shelters if the spay/neuter surgery was included in the adoption fee (we bill the rescue group/shelter for payment). If the spay/neuter surgery was not included in the adoption fee you must make a deposit and are responsible for payment.
You can make your deposit over the phone via credit/debit card, by sending us a money order, or by coming into our clinic Monday-Thursday 10am-4pm.
You will only owe the balance on the day of your appointment. If you cancel or re-schedule your deposit is refundable as long as you give us at least 24 hours notice.
When calling for an appointment let us know the organization you adopted the dog from. If it is an approved rescue/adoption organization or shelter you are eligible to use Operation PETS.
Many organizations include the cost of the spay/neuter surgery in their adoption fee (we bill the rescue organization/shelter for payment). Some do not include the spay/neuter surgery and you are responsible for payment.
To be eligible you MUST bring the required documentation on morning of your appointment. If you don't bring proof of eligibility you will not be eligible to use our services.
- Proof of Ownership
- Adoption Paperwork
- Vaccination Records
- If dog has current rabies vaccine we need to see the rabies certificate
